|South Kent Coast
Clinical Commissioning Group
South Kent Coast Clinical Commissioning
Dover District Council Offices, Whitecliffs Business Park, Whitfield,
Dover CT16 3PJ.
This new organisation took over responsibility for local healthcare
services from the area's Primary Care Trust on 1 April 2013.
The CCG brings together a group of healthcare professionals
responsible for deciding what services are provided, by whom and
where. They will commission the majority of local health services
for people in the Shepway district, Dover and Deal. This includes
most hospital and community NHS-funded services, though not primary
care or very specialised services.
The CCG has a £253m budget allocated by the Department
of Health for spending on:
community health services such as district nurses,
acute services for those who are ill or injured and need specialist
mental health services and
the cost of prescribed medication.
|Doctors, Dentists, Opticians,
For details of local doctors, dentists,
opticians, pharmacists, hospitals and other health service providers,
see the NHS Services Search at
Local dispensing chemists:
These are also listed under "Chemists/Pharmacies" in our
Local Shopping and Business Services. Please CLICK
For chemists opening times, see: www.nhs.uk/Service-Search/Pharmacy/LocationSearch/10
East Kent Hospitals University NHS Foundation
Headquarters: Kent and Canterbury
Hospital, Ethelbert Road, Canterbury, Kent CT1 3NG.
This organisation is one of the largest hospital trusts in England,
with five hospitals serving a local population of around 759,000
people. It provides acute hospital services, the treatment provided
in a hospital for medical and surgical conditions that cannot be
dealt with at a local doctor's surgery or clinic.
Hospitals with 24-hour
Accident and Emergency facilities:
The Queen Elizabeth The
Queen Mother Hospital
Ramsgate Road, Margate, Kent, CT9 4AN
01843 225544; fax: 01843 220048.
William Harvey Hospital
Kennington Road, Willesborough, Ashford, Kent, TN24 0LZ
with a Minor Injuries Unit:
London Road, Deal.
Open: 8am-6pm, 365 days a year
Kent and Canterbury Hospital
Ethelbert Road, Canterbury, Kent, CT1 3NG
Open: 24 hours a day, 365 days a year.
Coombe Valley Road, Dover CT17 0HD
Open: Monday-Friday: 9am-7pm
Saturday, Sunday and Bank holidays: 10am-6pm
Christmas Day and Boxing Day: closed.
South East Coast Ambulance Service
NHS Foundation Trust
Kent Office: South East Coast Ambulance Service, Heath Road,
Coxheath, Maidstone, Kent ME17 4BG
0300 1230999; e-mail:
|Community public access defibrillators
Public Access Defibrillators
(PADs) offer 24-hour public access to life-saving equipment.
They are designed to enable members of the public to administer
swift treatment to anyone experiencing a cardiac arrest (heart
Provided as part of a campaign by the Heartstart South
East Coast project, the PADs are being installed at a
growing number of locations. In the Deal and Walmer area these
are currently at:
- Deal Town Hall, High Street, Deal;
- Dunkerley's Hotel and Restaurant, 19 Beach Street,
- Elizabeth House, St Mary's Road, Upper Walmer;
- Great Mongeham Parish Hall, 170 Mongeham Road,
Great Mongeham; and
- Kingsdown Village Hall, Upper Street, Kingsdown.
The procedure for using the PAD equipment is as follows:
- call 999
- say you think someone has had a cardiac arrest
- quote the postcode on the PAD cabinet
- the 999 operator will give you a code to open the cabinet.
Similar equipment (with trained operators) is also available
at a number of locations in the Deal and Walmer area including
GPs surgeries, dental surgeries, schools, nursing homes and
some retail stores.
Knowing how to use a defibrillator is important and free
training courses are available. For more details, see:
|Health Advice and Information
NHS 111 service
Free expert health advice and reassurance, available 24 hours
a day. The NHS 111 service replaces the previous NHS Direct service.
111 (free); website: NHS
Advice on healthy living, common medical conditions and sources
Independent source of information on a very wide range of health
and welfare topics. website: Surgery
CXK Limited (formerly Connexions Kent
A free and confidential advisory service for all 13- to 19-year-olds
(and also young people up to 25 with learning difficulties and disabilities).
Covers a wide range of issues including housing, careers, relationships,
sources of recreation and leisure facilities, local volunteering
opportunities and job vacancies. Assistance is also available to
parents and carers needing help on how to advise their children
on qualifications, training and employment.
Domestic Abuse Support Service
A weekly advice centre for anyone suffering domestic violence. It
provides free and confidential support on the options available
to victims such as involving the police, seeking alternative accommodation,
obtaining legal advice and ensuring personal safety. The Support
Service is open on Tuesdays 9.30am - 1pm at the Dover Discovery
Centre, Market Square, Dover CT16 1PB.
A website providing contact details for UK counsellors and psychotherapists,
all of whom are qualified or registered with a recognised professional
body. This service is free and confidential and includes information
on the practitioners' training and experience, areas of counselling
and fees. website: www.counselling-directory.org.uk/
Life Coach Directory
A directory of professional life coaches - who can help those seeking
a new direction in their life and to find the encouragement they
need. The website only lists qualified/registered life coaches.
All have to provide copies of their qualifications and insurance
cover or must be registered with a recognised professional body.
A website offering a free confidential service to help people needing
professional support from a nutritionist with information and contact
details for practitioners serving their area. The site's operators
require all nutritionists it lists to submit copies of their qualifications
and insurance cover or be registered with a professional body with
recognised codes of ethics and practice.
|Citizens Advice Bureau
26 Victoria Road, Deal, Kent CT14 7BJ
01304 374128; fax: 01304 374333
Opening hours: Telephone advice and pre-booked appointments:
Mondays, Tuesdays and Wednesdays, 10am-3pm. The bureau has wheelchair
national website: Citizens
local website: Dover,
Deal and District CAB
A-Z Directory of Alternative and Complementary
Part of the Health Libraries website and devoted to complementary
and alternative therapies.
Channel 4 Complementary Therapies pages
Information from the television company designed to help people
understand complementary therapies and decide which one may be able
to help them.
The UK Complementary Therapist and
A directory that provides information on complementary therapies
and the location of therapists in the UK.
The Association of Reflexologists
Complementary Therapists and Life Counsellors
in Walmer and Deal
For details of local practitioners, CLICK
HERE and select "Complementary Therapists".
Autistic Society - Deal Branch
Contact: Suzanne Green
Carers' Support - Canterbury, Dover
80 Middle Street, Deal, CT14 6HL
A registered charity that offers a source of wide ranging support
and advice for those involved in the unpaid care of relatives or
friends who are ill, frail, or have a physical or mental disability.
Chief Executive: Jill Attwell,
01304 364637; e-mail:
East Kent Healthwalks
Contact: Martyn Jordan, East Kent HealthWalks Coordinator
0800 849 4000
HealthWalks are free, short,
volunteer-led local walks aimed at people who would like to be a
little more active and improve their health. Walks are generally
between 40-90 minutes and leave from a number of convenient local
venues. There is no need to book, walkers simply turn up for a free
HealthWalk. Most of the HealthWalks finish with refreshments and
a chat. The organisers say that walking in a group is a great way
to start and to stay motivated. As well as improving your health
and wellbeing, the walks provide an opportunity to make new friends
and discover fresh places in your neighbourhood.
|Dover District Volunteer Centre
Dover District Volunteer Centre
26 Victoria Road, Deal CT14 7BJ
01304 367898; e-mail:
The volunteer centre is quality accredited with Volunteering
England and recruits volunteers and places them with one or
more of 350 plus local voluntary and community groups. It runs a
rural transport scheme and is a registered umbrella body for Criminal
Records Bureau disclosures. The centre also seeks to raise awareness
of volunteering, promote its benefits and stimulate and encourage
interest in it. It also advises on good practice for volunteer-involving
organisations including inductions, training and supervision; payment
of out-of-pocket expenses; insurance cover for volunteers; health
and safety policies; and equal opportunities policies.
|Deal Area Foodbank
Deal Area Foodbank, Unit C4,
Western Road, Deal CT14 6PJ
01304 728428; e-mail:
Deal Area Foodbank is one of over 250 foodbanks providing emergency
food to people in crisis. Access to the scheme is carefully controlled
through the issue of vouchers to only those in need by a number
of local agencies. The supplies of food depend largely on the generosity
of the public and a number of local churches, businesses and food
outlets. Locally, a main collection point for the public's donations
of goods is the Town Hall in Deal High Street.
|Services for the
Homes and Sheltered Housing
Hawksdown Road, Walmer.
Road, Walmer CT14 7PW
and Carlton Manor
8/9 Marine Road, Walmer.
Warwick Road, Walmer.
Mr R Somai
St Clare Road, Walmer.
Dover Road, Walmer.
Liverpool Road, Walmer.
Anselms Nursing Home
|| St Clare
St Clare Road, Walmer.
Court (sheltered housing)
Dover Road, Walmer.
0800 280 2575
Elizabeth House, 32 St Mary's Road, Walmer;
Thursday/Sunday lunches provided for elderly persons living
Centre (for the Retired)
Deal Centre 3 Park Street, Deal CT14 6AG
01304 372608; e-mail:
The Deal Centre (Age Concern Deal Centre for the Retired
Ltd) is a registered charity offering social opportunities,
principally for people aged over 50 and volunteers. The Centre
exists to promote self-esteem, independence, diversity and individual
A not-for-profit company, providing companionship and respite
care to adults in the Deal area. Its team of support workers
are recruited locally and trained and supervised by professional
staff. They provide a range of affordable services including:
escorted walking, shopping or social club visits; help with
learning new skills following a stroke; conversation and reminiscing;
and light housework.
District Volunteer Centre
District Volunteer Centre 26 Victoria Road, Deal, Kent,
01304 367898; website: www.doverdistrictvolunteering.org.uk
The Volunteer Centre administers a volunteer led community
transport scheme enabling people to attend hospital and
health appointments, visit relatives, go shopping or enjoy social
Citizens Forum, Deal, Walmer and Sholden
group serving the interests of the over-50s in Deal, Walmer
and surrounding villages by identifying local and national concerns
related to the health and wellbeing of this age group. Currently
(as at April 2015) investigating the possibility of holding
two meetings a year in the Deal/Sandwich area.
Secretary: Pam Brivio; e-mail:
Authoritative advice on issues affecting the elderly - including
finance, pensions, care services and carers' support from
Age UK - the new face of Age Concern England
and Help the Aged in England. website: www.ageuk.org.uk/.
Saving Tips for the Over-50s
really useful guide for people over 50 on a wide range of topics
including: pensions and retirement, dealing with death, sorting
out finances and sources of freebies and discounts. Part of
Martin Lewis' MoneySavingExpert.com website at
|For more sources
of information and
advice for Senior Citizens, click